Privacy Policy

1. General information

This Privacy Policy explains how SafeTech processes information received when you use safetech.ge, submit a contact form, interact with the AI consultant, or contact us about a service.

This policy applies to data received through the website. Additional information or agreements may be required when a specific service is provided.

2. Data we may collect

• Your name when you choose to provide it.
• Phone number, email address, and other contact information.
• Information about your company, property, location, or service request that you provide voluntarily.
• Text submitted through contact forms, the AI consultant, or other communications.
• Technical information such as a protected identifier derived from an IP address, device/browser type, request time, and security-related logs.
• Consent and analytics preferences when you use those features.

3. How we use data

• To respond to inquiries and provide consultations.
• To prepare service, installation, assessment, or commercial proposals.
• To operate and secure the website, forms, and AI consultant.
• To detect spam, abuse, and technical incidents.
• To improve website quality and user experience.
• To use analytics or marketing integrations only when they are enabled and the appropriate consent exists.

4. AI consultant

Messages entered into the AI consultant may be processed to generate an automated response. If a user voluntarily provides a phone number and requests contact, the request may be converted into a SafeTech sales or consultation lead.

AI responses may contain automatically generated information and do not replace a specialist's final technical assessment, site inspection, or formal commercial proposal.

5. Cookies, analytics, and third-party services

The website may use technically necessary cookies. Additional analytics or marketing technologies are used only in accordance with the applicable settings and consent.

The website may integrate third-party services such as analytics, social networks, maps, or AI services. Those providers process data under their own terms and privacy policies.

6. Sharing information

We do not sell personal information. Data may be shared only with technical or service providers required for website operation, communications, hosting, analytics, or request processing, or where disclosure is required by law.

7. Retention and security

We keep data only for as long as reasonably necessary to handle a request, maintain a service relationship, protect security, comply with legal obligations, or keep appropriate business records.

We use reasonable technical and organizational measures to reduce the risk of unauthorized access, alteration, loss, or disclosure. Absolute security of data transmitted over the internet cannot be guaranteed.

8. Your rights and choices

You may contact us to request information about, correction of, or deletion of your personal data where available under applicable law. You may also change website consent/cookie preferences through the relevant settings control.

9. Children's data

The website and SafeTech services are not intended to intentionally collect personal information from children. If you believe we have unintentionally received a minor's information, please contact us.

10. Changes and contact

This policy may be updated periodically. The current version will always be published on this page and the page will display its latest update date.

For privacy questions, contact us through the contact channels published on safetech.ge.